As of July 10, 2019, Google announced that they were discontinuing support of K-12 G-Suite users in Brand Accounts, a service that was originally created by Google to help organize Google products associated with a brand (or in our clients’ cases, their school).
At EMG, all of our clients and partners are working with Google products in some capacity. As a result, we have prepared the following resources as a quick guide to help you navigate these changes, if your school is impacted.
HOW ARE SCHOOLS AFFECTED BY BRAND ACCOUNT SUSPENSION?
HOW DO I KNOW IF MY BRAND ACCOUNT WAS SUSPENDED?
- You were directed to a Google Support Page when accessing YouTube, or otherwise trying to switch to your Brand Account.
- Google or YouTube sent you an email about this topic in back in the spring or summer of 2019.
- You see a list of Brand Accounts you are an owner or member of, HERE under a “Your Brand Accounts” heading while logged in with your G Suite for Education account.
WHAT DO I DO IF MY BRAND ACCOUNT IS SUSPENDED?
The steps for doing so appear to be time-sensitive. The following text is excerpted from that resource:
If you are (a) over the age of 18 and (b) not a primary or secondary (K-12) school student, you may contact your school’s G Suite administrator to request an extension to unsuspend Brand Accounts you are the primary owner of with your K-12 school account via this form, which will remain open until November 1, 2019. Once processed, this will cause your Brand Account to become unsuspended. Note that processing times will vary, but may take up to several weeks. Once unsuspended, you may follow the steps outlined in the section below to preserve your data.
IS PRESERVING THIS DATA REALLY NECESSARY FOR MY SCHOOL?
Since these are Google Products, following Google’s advice as indicated in their resources, is Enroll Media Group’s recommendations at this time.
There are several other posts that are actively being followed and responded to, as of August 27, 2019, which might be helpful as schools explore solutions to this issue: